As Crawford (2010) --discussed here-- has pointed out in relation to much manual work, the Taylorisation of labour has relocated decision-making and discretion in the trades and crafts from the individual or team of practitioners to the managerial system. Reflection is thereby rendered fairly irrelevant.
In the Guardian on Tuesday, Aditya Chakrabortty makes a similar point, in this case applying it even to managerial level jobs--particularly in supermarkets. The article sub-title includes "There's not much call for thinking these days". His source for the supermarket material is a press-release (we'll have to wait for the full study) from the ESRC Centre on Skills, Knowledge and Organisational Performance (SKOPE) is based in Oxford and Cardiff Universities.
In rooting around their site, I came across a paper very relevant to my area of interest (teaching in post-compulsory education) Lloyd and Payne (2010). They say:
"The FE sector in England and Wales has been particularly affected by the implementation of NPM [New Public Management], with the emphasis on ‘market-testing’ and performativity. Researchers have drawn attention to the detrimental impact on lecturers’ work, including the loss of control and autonomy, and on teaching and learning itself [...]. FE lecturers in England, it is argued, have been positioned as ‘delivery agents’ of government programmes and priorities, weighed down with heavy workloads and onerous administrative demands, in a system that constricts the ‘space’ available for teacher-led innovation, creativity and improvement [...]." (p.5-6: references removed)This of course accords well with Peter Hadfield's and my views (2009) expressed here
Lloyd and Payne go on to quote lecturers interviewed whose remarks (p.12) suggest strongly that the insistence on "reflection" has become yet another managerial stick with which to beat the staff. It has become more of an act of contrition than a professionally development process. And once it comes to be seen like this within any occupational group, it is time to ditch the idea; it's tainted and corrupted.
So has Taylorism won?
Hadfield P and Atherton J (2009) “Beyond compliance: accountability assessment and anxiety, and curricular structures to help students engage with troublesome knowledge” in C Rust (ed.) (2009) Improving Student Learning 16; Improving student learning through the curriculum Oxford; Oxford Centre for Staff and Learning Development, pp 158-170
Lloyd C and Payne J (2010) "'We have got the freedom' A Study of Autonomy and Discretion among Vocational Teachers in Norway and the UK" SKOPE Research Paper No. 95 July 2010 [retrieved from http://www.skope.ox.ac.uk/sites/default/files/RP95.pdf accessed 5 Sept 2010]